Only when you are happy, can we be. If for any reason you are not satisfied with your purchase, you can return them for refund or exchange by filling in the paperwork that arrived with your order (postage will not be refunded).
Once the item arrives back with us, you will be notified and your return will be processed.
*Please note that refunds can take up to 14-21 days to reach your account.
Some small print: It needs to be returned within 30 days, unworn, and tags and in its original packaging which is pretty standard stuff.
*Disclaimer: We recommend that customers send their parcels using a tracked service as we are not liable to cover the cost of loss or damage to parcels that are sent using another service.
Returning items from abroad will be at the cost of the customer. Please be sure to ship the package with a carrier that can provide tracking and insurance. Banbury Postiche cannot replace packages lost during return shipment if proof of tracking is unavailable.
Please return your wig to: